Impatica Knowledgebase

KB-000438: I'm unable to find a method of entering the registration details emailed to me for the 'Impatica for BES' Administration Console. Can someone help me please?

Admittedly, the interface for entering the registration information in Impatica for BES can be tricky. Within the “Registration Information” area on the “Configuration” tab of the Impatica for BES Administration Utility software, you must click in the “Value” column for each row of registration information; Name, Organization and Registration Code.



Please ensure that you enter the registration information provided exactly as it appears in the documentation from Impatica; respecting case values, spacing and punctuation.


Additional information regarding troubleshooting problems with the registration information itself is offered here:

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