Impatica Knowledgebase

KB-000427: My JPEG image will not convert. How do I fix this?

Impatica for PowerPoint only supports JPEG (JPG) image files that use RGB color and not CMYK color.

If you are going to convert your PowerPoint file with Impatica for PowerPoint, you need to ensure that your JPEG images use RBG (the default color format for JPEG images) and not CMYK color. Those with CMYK color will cause an "Unsupported Image Format" error. 


Our intent is to support CMYK color in a future release of the software.


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