Impatica Knowledgebase

KB-000380: When transferring a file to the ShowMate I get the error UncaughtException: setFocus and then the BlackBerry screen goes white. How do I fix this?

The UncaughtException: setFocus error happens during Bluetooth transfer of files to the ShowMate. This is generally an indication of a faulty Bluetooth dongle. Please contact Impatica Customer Support to further troubleshoot this situation.

800-548-3475 x:238
613-736-9982 x:238

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