Impatica Knowledgebase

KB-000348: Where is the preferences file stored for Impatica for BES?

The preferences file for Impatica for BES is named "" and is located in the following directory:

C:\Program Files\ImpaticaForBES\UserConfig

This file contains user level settings. Examples of information stored here are: Email setting, registration information, etc.

System level configuration settings are stored in the "log4j.xml" file. This is located here:

C:\Program Files\ImpaticaForBES\SystemConfig

The default settings are usually sufficient and do not require adjustment. The main reason for changing this file would be to adjust the log level for the system. Instructions for this can be found in this article:

Note: This is assuming that the software was installed in the default installation location.

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