Impatica Knowledgebase

KB-000184: I had an evaluation license for my Impatica for BES server but now we have a registered license. Do we have to reinstall the Impatica Presentation Viewer on the BlackBerry?

You do not need to re-install the Impatica Presentation Viewer as the evaluation banner will only show up when viewing files that have been converted by evaluation software. You may want to clear the cache on the Impatica for BES server so that any files converted by the evaluation server will be reconverted by the registered server.

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