Impatica Knowledgebase

KB-000178: How do I enable the "Debug" level logging in Impatica for BES?

There are five different log levels with the default level being "Info". The most useful level for troubleshooting is "Debug". Open the C:\Program Files\ImpaticaForBES\SystemConfig\log4j.xml file and at the bottom of the file, underneath "logger name=com.impatica", replace the word "Info" with "Debug". Save the file and restart the services for Impatica for BES.


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