KB-000163: I have SSL enabled I am not using a self signed key, but my e-mail connection test still fails. Why is this happening?
If debug level logging is enabled in your
Impatica for BES there will be an exception called
"SSLhandshakeException" logged. This could be due to the use of an
expired Verisign Root Certificate. A new Verisign Root Certificate must
be downloaded and imported into the Impatica for BES Java JRE keystore
using the ImportTrustedAuthority utility.
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