Impatica Knowledgebase

KB-000162: I canít save pushed converted presentations or they donít appear in Temporary Presentations in the Impatica Presentation Viewer. What is the cause?

If you do not see the save function or if files do not transfer into the temporary presentations section of the Impatica Presentation Viewer once a conversion is completely downloaded, then this is a direct result of a non-current installation of the Impatica viewer and handler. Once a current installation is done from the "C:\Program Files\ImpaticaForBES\ImpHandler\" folder, this option should appear and completed conversion requests should automatically appear in the Temporary Presentations section of the Impatica Presentation Viewer.

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