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Questions regarding the Windows Mobile Edition of the ShowMate and Impatica for PowerPoint
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There were 22 questions found in this category:

  1. questionKB-000454: We are having problems translating PowerPoint 2007 (2008, 2010) PPTX content. Is Impatica working on increasing the amount of new Microsoft PowerPoint features you support?
    We are currently working on supporting more PowerPoint 2007 (and 2008, 2010) features.In the meantime there are a number of workarounds that can be done to make new format PowerPoint (.pptx) files convert faithfully.Some knowledgebase articles that outline these solutions are listed below. By ma ...
  2. questionKB-000012: Are you planning to support other applications, such as Microsoft Word, Microsoft Excel or Adobe PDF?
    At this time, we are offering solutions strictly supporting PowerPoint since this is the area of core technical competence for the company.
  3. questionKB-000445: Can I use named anchors "#" (also called bookmarks), in my hyperlinks with Impatica for PowerPoint?
    The use of named anchor (also referred to as bookmarks) hyperlinks is currently not working in Impatica for PowerPoint. An example of this would be to hyperlink to a specific part of a web page that has previously had a named anchor established. A sample hyperlink is: http://www.impatica.com/we ...
  4. questionKB-000430: Does Impatica for PowerPoint support PowerPoint 2008?
    Impatica for PowerPoint was released on October 23, 2007. PowerPoint 2008 was released in January of 2008. Given these release dates, and the fact that a public beta release was not offered by Microsoft+, support for new features introduced in PowerPoint 2008 is not possible. Our intent is t ...
  5. questionKB-000480: Does Impatica offer a Web location to host files for their customers?
    No, Impatica does not provide Web space for online storage of impaticized presentations or projects. Given this fact, we have found this option that we suggest for our customers to try. DropBox is a free online storage location that, when used correctly, allows the user to provide their audienc ...
  6. questionKB-000434: Does the Impatica software run on 64-bit versions of Windows?
    The following Impatica products work on 64-bit, Windows operating systems:Impatica for PowerPoint v4.0.2Impatica for PowerPoint v3.3.3Impatica OnCue v3.3.3Impatica viaDock v1.0.2The only element to keep in mind is that the software will not take advantage of the 64-bit system capabilities; it wi ...
  7. questionKB-000118: How do I copy impaticized presentations to my Windows Mobile handheld?
    ActiveSync does not support file synchronization with Smartphones. You must manually copy presentations to your Smartphone using the ActiveSync Explore functionality.If you are using a PocketPC device, you may use the file synchronization feature of ActiveSync. When you impaticize your presentat ...
  8. questionKB-000248: How do I ensure proper text alignment in my impaticized presentation?
    In order to ensure a faithful impaticized rendering of your PowerPoint content, you should align or space out your text using a tab stop instead of the space bar. For example, often PowerPoint designers will want to create a white space gap within a paragraph to make space for a graphic and will ...
  9. questionKB-000261: How does logging work with Impatica for PowerPoint v4.0
    Enhanced Logging Capabilities: Logging File Name: imp4ppt.log Log File Location: Log file will be located in the same folder as the Impatica for PowerPoint preferences file: · With Windows XP and earlier: C:\Documents and Settings\<USERNAME>\Local Settings\Application Data\Impatica ...
  10. questionKB-000428: I have uninstalled an older version (prior to version 4) of Impatica for PowerPoint but it appears that it did not uninstall completely. When I try to install the latest version I get an error saying that I have to uninstall the previous version before installing the new version. How do I get around this issue?
    This article only applies to versions of Impatica for PowerPoint prior to version 4. With version 4 we switched from an InstallShield to a NSIS (Nullsoft Scriptable Install System) installer.What is probably happening is that the InstallShield uninstaller package (was used in version 3 and earl ...
  11. questionKB-000064: I impaticized a presentation and want to upload it to a web server, but the buttons on the File Upload tab are greyed out. Why can’t I upload to a web server?
    Our Mobile Edition currently does not support upload of impaticized presentations to a web server.
  12. questionKB-000254: I want to use an unsupported object in my presentation. What are my options?
    The current release of Impatica for PowerPoint supports most of the features that are supported by PowerPoint. There are, however, a few formats and features that are not currently supported such as 3D effects. In most cases, these unsupported features can still be used within your impaticized p ...
  13. questionKB-000463: Is Impatica for PowerPoint compatible with OS 10.6.X - Snow Leopard?
    Impatica is currently working on a version of Impatica for PowerPoint that supports Mac OS 10.6+. Impatica for PowerPoint v4.0.1e only supports Mac OS version 10.4 through 10.5.X. Mac OS 10.6+ is not a currently supported operating system.We do however have a beta version which will run on Mac ...
  14. questionKB-000286: Is there a way that I can install Impatica for PowerPoint on a computer used by multiple users?
    Impatica for PowerPoint does not currently have a method that would allow for installation on one or many computers for multiple users. We have developed a workaround that would allow multiple users of the same computer to use one installed version of Impatica for PowerPoint. This is particular ...
  15. questionKB-000449: My Impatica registration information does not work. How can I get this to work?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
  16. questionKB-000427: My JPEG image will not convert. How do I fix this?
    Impatica for PowerPoint only supports JPEG (JPG) image files that use RGB color and not CMYK color. If you are going to convert your PowerPoint file with Impatica for PowerPoint, you need to ensure that your JPEG images use RBG (the default color format for JPEG images) and not CMYK color. Thos ...
  17. questionKB-000294: The footer on my master slide is not appearing. Can you help me work around this issue?
    This can happen in rare instances. The footer text can be seen by selecting: View Menu -> Master -> Slide MasterView Menu -> Header and FooterEnsure that the footer checkbox is checked but the text field is empty, and click the Apply button. Save the file and convert again with Impatic ...
  18. questionKB-000011: What is the licensing policy for Impatica software?
    Impatica for PowerPoint (BlackBerry Edition and Mobile Edition) comes as (or is sold as) a single user license. The Impatica Presentation Viewer can be installed on any number of handhelds. The Impatica ShowMate can be used by any number of users.
  19. questionKB-000063: What view should I use in Impatica for PowerPoint Mobile Edition to convert presentations for Sony Ericsson?
    You should use the Mobile Edition view for Sony Ericsson and Windows Mobile devices.
  20. questionKB-000390: When I try to register my Impatica software I keep getting a message that my registration information is invalid. How do I fix this?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
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