Impatica Knowledgebase

Category » Mobile Edition - Palm OSrss button

Palm OS Edition Questions

There were 15 questions found in this category:

  1. questionKB-000454: We are having problems translating PowerPoint 2007 (2008, 2010) PPTX content. Is Impatica working on increasing the amount of new Microsoft PowerPoint features you support?
    We are currently working on supporting more PowerPoint 2007 (and 2008, 2010) features.In the meantime there are a number of workarounds that can be done to make new format PowerPoint (.pptx) files convert faithfully.Some knowledgebase articles that outline these solutions are listed below. By ma ...
  2. questionKB-000325: Can I install impaticized presentations to my device Over the Air?
    Yes, you can post the .pdb file on a web server and use the Palm Blazer web browser on your Palm OS device to navigate to the location on the web server to download and install the presentation.
  3. questionKB-000445: Can I use named anchors "#" (also called bookmarks), in my hyperlinks with Impatica for PowerPoint?
    The use of named anchor (also referred to as bookmarks) hyperlinks is currently not working in Impatica for PowerPoint. An example of this would be to hyperlink to a specific part of a web page that has previously had a named anchor established. A sample hyperlink is: http://www.impatica.com/we ...
  4. questionKB-000430: Does Impatica for PowerPoint support PowerPoint 2008?
    Impatica for PowerPoint was released on October 23, 2007. PowerPoint 2008 was released in January of 2008. Given these release dates, and the fact that a public beta release was not offered by Microsoft+, support for new features introduced in PowerPoint 2008 is not possible. Our intent is t ...
  5. questionKB-000434: Does the Impatica software run on 64-bit versions of Windows?
    The following Impatica products work on 64-bit, Windows operating systems:Impatica for PowerPoint v4.0.2Impatica for PowerPoint v3.3.3Impatica OnCue v3.3.3Impatica viaDock v1.0.2The only element to keep in mind is that the software will not take advantage of the 64-bit system capabilities; it wi ...
  6. questionKB-000320: I am trying to copy an .imp file to my Palm device using the Palm Quick Install utility but it won’t let me?
    The Palm device supports the .pdb format for data files and .prc format for applications. Please verify that you checked the Palm file format (.pdb) during conversion to output the required format for the device. You must copy the .pdb files to your smartphone and not the .imp.
  7. questionKB-000321: I am trying to copy the pdb file to my device using the Palm Quick Install utility but the HotSync does not start.
    Check the following:1. Ensure that the Palm Desktop application is running along with the Palm Quick Install utility.2. Ensure that you are using the Palm Desktop profile that corresponds to the device that is connected to your computer. This is selected via the drop-down box in the upper right ...
  8. questionKB-000428: I have uninstalled an older version (prior to version 4) of Impatica for PowerPoint but it appears that it did not uninstall completely. When I try to install the latest version I get an error saying that I have to uninstall the previous version before installing the new version. How do I get around this issue?
    This article only applies to versions of Impatica for PowerPoint prior to version 4. With version 4 we switched from an InstallShield to a NSIS (Nullsoft Scriptable Install System) installer.What is probably happening is that the InstallShield uninstaller package (was used in version 3 and earl ...
  9. questionKB-000317: I impaticized a presentation successfully with the Palm output option, what is the next step?
    After a successful conversion, a .pdb file will be created. This file must be copied to your handheld using the Palm Desktop Quick Install and HotSync.In addition, ensure that you have installed the Impatica Viewer for Palm OS. This can be found at www.impatica.com/iv For detailed steps to get y ...
  10. questionKB-000463: Is Impatica for PowerPoint compatible with OS 10.6.X - Snow Leopard?
    Impatica is currently working on a version of Impatica for PowerPoint that supports Mac OS 10.6+. Impatica for PowerPoint v4.0.1e only supports Mac OS version 10.4 through 10.5.X. Mac OS 10.6+ is not a currently supported operating system.We do however have a beta version which will run on Mac ...
  11. questionKB-000301: Is the Impatica ShowMate compatible with the Palm Tungsten E2?
    On October 23, 2007 we released Impatica for PowerPoint Mobile Edition that produces content compatible with smartphone models 680p, 700p and 755p featuring the Palm OS. The Impatica Viewer for Palm OS does not officially support handhelds such as the Tungsten, as we do not have those units for ...
  12. questionKB-000449: My Impatica registration information does not work. How can I get this to work?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
  13. questionKB-000427: My JPEG image will not convert. How do I fix this?
    Impatica for PowerPoint only supports JPEG (JPG) image files that use RGB color and not CMYK color. If you are going to convert your PowerPoint file with Impatica for PowerPoint, you need to ensure that your JPEG images use RBG (the default color format for JPEG images) and not CMYK color. Thos ...
  14. questionKB-000390: When I try to register my Impatica software I keep getting a message that my registration information is invalid. How do I fix this?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
  15. questionKB-000139: When trying to install Impatica software on a Windows XP SP2 machine an error 6001 is encountered which prevents the software from being installed. What is causing this?
    This is due to an incompatible version of InstallShield that has been previously installed on your computer. To fix this conflict, first remove the C:\Program Files\Impatica for PowerPoint 4.x.x folder. Then, remove (move to a back-up location) all folders found in the C:\Program Files\CommonFil ...