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Category » Impatica for PowerPoint Version 4rss button

Questions regarding Impatica for PowerPoint Version 4
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There were 64 questions found in this category:

  1. questionKB-000283: How do I print an Impaticized PowerPoint presentation?
    To print an Impaticized PowerPoint presentation, you must first download the file ending in -imp.jar. Then open the file using Sun's Java, not the Microsoft version. From the menus in the Impatica Viewer, select "File", and then "Print", and you will have the "Page Setup" screen. Click "OK", and ...
  2. questionKB-000175: How do I view the Event Log (Device Log) from my BlackBerry?
    In order to view the BlackBerry Event Log, and provide the contents to Impatica Support, please do the following: Non-Touch Screen BlackBerry Devices and Devices with both a Touch Screen and a Physical Keyboard (e.g. a Torch 9800): From the BlackBerry Home Screen, hold down the alt key and pr ...
  3. questionKB-000261: How does logging work with Impatica for PowerPoint v4.0
    Enhanced Logging Capabilities: Logging File Name: imp4ppt.log Log File Location: Log file will be located in the same folder as the Impatica for PowerPoint preferences file: · With Windows XP and earlier: C:\Documents and Settings\<USERNAME>\Local Settings\Application Data\Impatica ...
  4. questionKB-000403: How to view presentations locally with Internet Explorer 7
    Internet Explorer 7 by default blocks any "active content", such as presentations created with Impatica for PowerPoint or OnCue locally on your machine. To allow temporary access you can click the information bar, chose "Allow Blocked Content" then selecting "Yes" from the next dialog To allow ...
  5. questionKB-000207: I already have Impatica OnCue on my PC. Can I use my new Impatica for PowerPoint content that I created on my Mac with my OnCue projects.
    No. This version of Impatica for PowerPoint Mac OS X Edition is version 4. The current version of Impatica OnCue is version 3.3.3. Only Impaticized content created with version 3.3.3 of Impatica for PowerPoint can be used with version 3.3.3 of Impatica OnCue. In other words, the versions of Imp ...
  6. questionKB-000341: I cannot view a presentation hosted on an IIS server remotely but the presentation plays from a browser on the server. What is the cause and solution to this?
    Symptoms:When hosting a presentation using IIS you get a "Loading Java Applet..." screen, but nothing else happens. This happens with any Java Applet, but it can be viewed directly on the IIS server.Causes:Anonymous access is disabled on the IIS virtual directory.Solution: 1. In IIS Manager, ex ...
  7. questionKB-000300: I have an arrow at the bottom of my slide to point to the playback controls, but the arrow appears in the wrong place during playback. What is happening?
    The issue is that your slide background is white. Given that, you are not able to see clearly where the slide ends and the applet container begins. The navigation buttons size themselves to the size of the entire applet window not to just the width of the slide itself. Given that, depending on ...
  8. questionKB-000212: I have an Intel-based Mac. Will Impatica for PowerPoint Mac OS X edition run on this platform?
    Impatica for PowerPoint v 3.0.0 will not run on Intel-based Macs but the current Impatica for PowerPoint Mac OS X Edition v4 release will run on the Intel-based Mac platform.Version 4 of Impatica for PowerPoint Mac OS X Edition requires a version 4 code. If you do not have a version 4 code, plea ...
  9. questionKB-000428: I have uninstalled an older version (prior to version 4) of Impatica for PowerPoint but it appears that it did not uninstall completely. When I try to install the latest version I get an error saying that I have to uninstall the previous version before installing the new version. How do I get around this issue?
    This article only applies to versions of Impatica for PowerPoint prior to version 4. With version 4 we switched from an InstallShield to a NSIS (Nullsoft Scriptable Install System) installer.What is probably happening is that the InstallShield uninstaller package (was used in version 3 and earl ...
  10. questionKB-000431: I just upgraded my Java to Java Version 6 Update 11 and now my Impatica applets will not play back properly. What can I do?
    This issue has been repaired by clearing the Java cache in the Java Control Panel. Can you try the following: 1- Close all of the open browser windows. 2- Go to the Windows Control Panel. 3- Double-click the Java option there. This will open the Java Control Panel. 4- On the “General&# ...
  11. questionKB-000433: I recently upgraded my Java and now when I play my Impatica for PowerPoint files I can hear the sound but all is see is a white screen, how do I fix this issue?
    There appears to be a Java backward compatibility issue with Java 6 Update 11 or higher. A workaround that has worked for some clients is as follows: 1. Go to the Windows Control Panel and select Java. 2. Next, click on the “Advanced” tab 3. Expand the “Java Pug-in” ...
  12. questionKB-000424: I understand that you convert the PowerPoint files in a proprietary format, but still, if I deploy that file on my web server with the HTML file and player, somebody can copy it and deploy it in their web server. How does Impatica manages this problem?
    When a PowerPoint file (e.g. Test.ppt) is converted with Impatica for PowerPoint Full Edition the following files are created (still using Test.ppt as the example file):1- Test.html2- Test-imp.jar3- ImPlayerVersion#.jarIf the Test.ppt file contained video files, the converted files would be:1- T ...
  13. questionKB-000209: I use Keynote. Can Impatica for PowerPoint translate Keynote files?
    Keynote gives you the ability to export your presentation to a ".ppt" file. Doing this will allow you to use Impatica for PowerPoint Mac OS X Edition to translate your Keynote content. Keep in mind, however, that Impatica for PowerPoint will only accept ".ppt" files. Please note that the featur ...
  14. questionKB-000254: I want to use an unsupported object in my presentation. What are my options?
    The current release of Impatica for PowerPoint supports most of the features that are supported by PowerPoint. There are, however, a few formats and features that are not currently supported such as 3D effects. In most cases, these unsupported features can still be used within your impaticized p ...
  15. questionKB-000353: Impatica for PowerPoint version 4 won't launch or open
    There is an issue with various versions of QuickTime that causes v4.0.2 of Impatica for PowerPoint not to launch. The first resolution to try is to upgrade to version 4.1.0 of Impatica for PowerPoint. At the time of writing this article, this version of the software is only available in a beta ...
  16. questionKB-000339: Impatica presentation shows HTML code when played a second time in BlackBoard in Safari on a Mac.
    This issue has been reported by several clients viewing applets from within BlackBoard using a Mac. The issue is with all applets and not specific to Impatica. To illustrate this you can use the bubbles applet from Sun. This can be obtained from this Knowledge Base article: https://www.impatici ...
  17. questionKB-000304: Intermittently, I get a "Cannot Open - Access Denied Java.io.FilePermission" error when viewing impaticized content. Why is this happening all of a sudden?
    This issue was recently brought to our attention. All of a sudden a client started getting this error upon initial viewing of an applet:The problem was resolved by clearing the cache of the Java plug-in via the Java entry in the Windows Control Panel.Steps:Click on the Start button and select C ...
  18. questionKB-000463: Is Impatica for PowerPoint compatible with OS 10.6.X - Snow Leopard?
    Impatica is currently working on a version of Impatica for PowerPoint that supports Mac OS 10.6+. Impatica for PowerPoint v4.0.1e only supports Mac OS version 10.4 through 10.5.X. Mac OS 10.6+ is not a currently supported operating system.We do however have a beta version which will run on Mac ...
  19. questionKB-000432: My Impatica files won't play with the new Java. All I see is a blank/white screen. Is there a work around until the issue is resolved?
    We are aware that many of our clients are encountering an issue with the latest Java release, 1.6.0_21, and version 4.0.2 Impatica for PowerPoint content where the content does not playback properly. Often the sound will play but a white page is visible to a user. Others are reporting that resi ...
  20. questionKB-000449: My Impatica registration information does not work. How can I get this to work?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
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