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Questions regarding Impatica for PowerPoint desktop software used in standard view
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There were 81 questions found in this category:

  1. questionKB-000289: My sound files are not embedding in my PowerPoint file. What could be the cause?
    This is due to a setting in PowerPoint whereby it restricts the size of embedded audio files. PowerPoint 2004 and earlier: To adjust maximum embedded sound file size Open PowerPoint and Windows: Click the Tools menu, then Options.Mac: Click on the PowerPoint menu, then Preferences. On the Gen ...
  2. questionKB-000358: Should I de-interlace my video?
    PAL, NTSC, and SECAM video are all interlaced and should ideally be de-interlaced at some stage during video capture/creation/edit processing.The time to de-interlace is when you have your raw captured DV footage in the editor and you are doing the first export for Impatica (or to any file inte ...
  3. questionKB-000129: The text in the impaticized version of my presentation is not aligned with that of the original PowerPoint presentation. Why?
    Text alignment is a very complex algorithm, but the conversion process should faithfully convert your presentation. If there is a problem with text alignment, please contact Customer Support at support@impatica.com, or call 800-548-3475 and describe the specific problem that you have experienced ...
  4. questionKB-000128: We just migrated to a new Windows Server (e.g. 2003 or newer) and the JAR file can no longer open the IMP file. Any ideas?
    You must declare the MIME types within IIS on Windows Server 2003+. In order to set the MIME types to get Impatica content to play from a Windows 2003+ server please do the following: 1. Go to the IIS Control Panel (IIS Manager).2. Select in the left-hand panel your local computer name - Don' ...
  5. questionKB-000252: What are the "Apply to All" and "Save as Default" buttons used for in Impatica for PowerPoint?
    When using Impatica for PowerPoint, you may want to use the same conversion settings for many PowerPoint files. The "Apply to All" and "Save as Default" buttons provide this functionality. Each tab in the "Conversion Settings" section of Impatica for PowerPoint includes an "Apply to All" and a " ...
  6. questionKB-000376: What are the system requirements for OnCue and Impatica for PowerPoint v333?
    OnCue v333 system requirements: Manual 1.1 SUPPORTED SOFTWARE This version of OnCue supports the following: Microsoft Windows NT, 2000, and XP. Microsoft PowerPoint 97, 2000, 2002(XP) and 2003. 1.2 SYSTEM REQUIREMENTS Production: Pentium or equivalent Windows 2000 or XP 128 MB RAM 50 MB a ...
  7. questionKB-000144: What audio formats are supported by this version of Impatica for PowerPoint?
    Impatica for PowerPoint version 3 supports the use of PCM format, ".wav" files in your PowerPoint content. You may add ".wav" files to your presentation by inserting existing files, or by using the "Record Narration" feature in PowerPoint.
  8. questionKB-000357: What is the best way to create hyperlinks to supporting documents from a PowerPoint file that will be impaticized with Impatica for PowerPoint?
    In order to hyperlink to supporting documents (e.g. PDF files) that will be uploaded to a server with the impaticized presentation, do the following: Place the PowerPoint file and supporting documents (e.g. PDF files) into a single folder. Open the PowerPoint and create hyperlinks to the su ...
  9. questionKB-000136: What versions of PowerPoint are supported version 3?
    Impatica for PowerPoint supports PowerPoint X, 97, 2000, 2002 (XP) and 2003 file formats.
  10. questionKB-000145: What video formats are supported by version 3 of Impatica for PowerPoint?
    This version of Impatica for PowerPoint supports the use of AVI video files. While various AVI codecs are supported, we recommend using uncompressed AVI video for best results.
  11. questionKB-000359: What's the best audio sample rate to use when recording audio and/or video?
    From Bob Tyler (Solutions Architect, Impatica Inc.) I usually recommend audio at 32khz (and not necessarily 11,025hz) as I find I get better 'cleaner' post-compression results. However, in some cases this might adversely impact on the finished impaticised file sizes - though with todays increas ...
  12. questionKB-000219: When I convert my PowerPoint containing charts and tables some of the fonts have a purple shadow surrounding them. How do I stop this from occurring?
    When elements created using some PowerPoint add-ins, such as equation editors, are used and then impaticized with Impatica for PowerPoint, the words, equations and symbols may be presented with pink or purple coloring. This effect occurs when the Windows Display Property Effect "Smooth edges of ...
  13. questionKB-000146: When I impaticize my PowerPoint 2002-03 file, the entire sound file on my slide plays before any of my animations occur. I set the timings for these animations using PowerPoint "Record Narration" or "Rehearse Timings" which used to work. Why is this occurring?
    This behavior is due to a known issue with version 3.0.1w of the software. We have fixed this problem in our current release which is available for download at: http://www.impatica.com/download/download.html
  14. questionKB-000147: When I playback my presentation the audio repeats on the last slide. How can I correct this?
    This behavior is associated with a known issue in version 3.6.2 of the software. We have fixed this problem in our current release which is available for download at: http://www.impatica.com/download/download.html
  15. questionKB-000152: When I preview my impaticized presentations from my local hard-drive, I get a warning message that requires me to allow the active content to play on my computer. Why is this happening and how do I stop it from occurring?
    If you are using Internet Explorer on Windows XP, with Service Pack 2 installed, then you may find that you are unable to view Impatica content that is saved to your hard drive or CD-ROM (i.e. when using the Preview mode in Impatica applications or double-clicking an Impatica generated HTML icon ...
  16. questionKB-000390: When I try to register my Impatica software I keep getting a message that my registration information is invalid. How do I fix this?
    When entering the registration information into any Impatica software, all three fields are equally important; name, organization and code (key). The software uses an algorithm that takes the name and organization entries to determine what the code should be. If any portion of that is changed t ...
  17. questionKB-000282: When I try to view an Impatica presentation I only see a gray box with a red X in the corner, but I can see other Java applets, in Internet Explorer 7. Why is this happening?
    Internet Explorer can be set to only run Java applets from the trusted zone.To see if this is what is happening with you, look at the bottom of your Internet Explorer window, and see if there is a small gear with a do not enter symbol over it (see attached image).Click on the gear, and then you ...
  18. questionKB-000149: When I try to view an Impatica presentation I only see a gray box with a red X in the corner. Why is this happening?
    There are five possible reasons for this result: Cause #1:The most likely reason for this behavior is that you do not have Java installed on your computer. You can download and install Sun's Java Runtime Environment (JRE) at this address: http://www.java.com Cause #2:Another possible cause for ...
  19. questionKB-000250: Which graphic formats should I use?
    When creating graphics for PowerPoint presentations, there are several formats that you can choose for saving your images. The most common formats are BMP, GIF, JPG and PNG. Each of the formats is described below; how they are used and which format is best for which purpose. BMP (Microsoft Windo ...
  20. questionKB-000150: Why does my impaticized presentation stop playing after the first slide?
    The most likely reason for this is because the original presentation was set for this option in the PowerPoint file. It may be waiting for a Mouse Click to advance to the next slide. If you wish to disable this option, open the corresponding PowerPoint file and click on the "Slide Show" from th ...
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