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Questions regarding the Sony Ericsson Edition of the ShowMate and Impatica for PowerPoint
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There were 80 questions found in this category:

  1. questionKB-000015: Is the ShowMate certified with the Bluetooth SIG?
    We have registered as members of the Bluetooth SIG and are pursuing certification as per their requirements.
  2. questionKB-000454: We are having problems translating PowerPoint 2007 (2008, 2010) PPTX content. Is Impatica working on increasing the amount of new Microsoft PowerPoint features you support?
    We are currently working on supporting more PowerPoint 2007 (and 2008, 2010) features.In the meantime there are a number of workarounds that can be done to make new format PowerPoint (.pptx) files convert faithfully.Some knowledgebase articles that outline these solutions are listed below. By ma ...
  3. questionKB-000012: Are you planning to support other applications, such as Microsoft Word, Microsoft Excel or Adobe PDF?
    At this time, we are offering solutions strictly supporting PowerPoint since this is the area of core technical competence for the company.
  4. questionKB-000094: Can I change the passkey for my ShowMate?
    No, you cannot change the passkey.
  5. questionKB-000104: Can I project from my Sony Ericsson handheld using the USB cable?
    No, you can only project from Sony Ericsson handhelds using Bluetooth.
  6. questionKB-000445: Can I use named anchors "#" (also called bookmarks), in my hyperlinks with Impatica for PowerPoint?
    The use of named anchor (also referred to as bookmarks) hyperlinks is currently not working in Impatica for PowerPoint. An example of this would be to hyperlink to a specific part of a web page that has previously had a named anchor established. A sample hyperlink is: http://www.impatica.com/we ...
  7. questionKB-000070: Can I use the ShowMate to project other Sony Ericsson applications?
    No, you currently cannot project your handheld's screen or other applications onto a projector via the ShowMate.
  8. questionKB-000052: Can presentations be retrieved from the ShowMate?
    No, there is currently no way to extract presentations from the ShowMate.
  9. questionKB-000006: Can presentations be saved on the ShowMate so that they are ready to project when I power it up?
    No, the ShowMate has a read-only file system so every time you power off the ShowMate the presentations are lost.
  10. questionKB-000071: Can presentations be saved on the ShowMate so that they are ready to project when I power it up?
    No, the ShowMate has a read-only file system so every time you power off the ShowMate the presentations are lost.
  11. questionKB-000074: Can the Impatica Presentation Viewer access presentations copied to a memory stick?
    The answer is dependent on the type of device you are using. If you are using a Palm, Sony Ericsson or Windows Mobile device then the answer is yes. The application will search the entire phone memory and memory sticks for converted presentations.If you are using a BlackBerry the answer is no. Y ...
  12. questionKB-000025: Can the ShowMate support audio or video?
    Currently the ShowMate cannot support audio or video in presentations.
  13. questionKB-000100: Do impaticized presentations have to be copied to a specific location on my Sony Ericsson handheld?
    Converted presentations may be copied anywhere on Phone Memory or a Memory Stick. The Impatica Viewer will search everywhere on Phone Memory and Memory Stick for converted presentations.
  14. questionKB-000010: Does the ShowMate support USB flash drives (i.e., can it read presentations from a USB drive inserted in the USB port)?
    No, the ShowMate does not currently support flash drives.
  15. questionKB-000091: How do I assemble the power adapter that was included with my ShowMate?
    The power adapter is assembled by snapping the removable prong modules into the power adapter. See the illustration below for more details.
  16. questionKB-000009: How do I clear the cache on the ShowMate?
    To clear the cache on the ShowMate simply disconnect the power supply.
  17. questionKB-000099: How do I copy impaticized presentations to my Sony Ericsson handheld?
    Files can be copied to the Sony Ericsson device using the PC Suite software that came with your device. If your phone is connected using File Transfer mode you may select the drive associated with your phone as the Save Location. If your phone is connected in Phone mode you must copy the file to ...
  18. questionKB-000076: How do I find out what firmware my phone has installed?
    You can access the phone’s software version by: Settings > Update Service > Software Version An example software version is: CXC1250031 R4CB020 000000
  19. questionKB-000077: How do I find out what Java Platform my phone has installed?
    You can access the phone’s software version by: On the home screen (not the Menu screen with the icons) press this key sequence: >*«*<* This will bring up the Service screen.Select Service Info.Select Software Info.Scroll through the info until you find Java SW Version (ex. 6.3).
  20. questionKB-000103: How do I know where my presentation is stored on my handheld?
    If you select the "Information" option for a presentation it will state the full path where the file is stored.
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